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    <image:image>
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      <image:title>Home - You Run the Business. I Handle the Rest.</image:title>
      <image:caption>AI powered business support for founder led businesses in the North East. Marketing, operations, finance and admin, run by one experienced business partner who uses AI to cover what would normally take a team, without the cost of one.</image:caption>
    </image:image>
    <image:image>
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      <image:title>Home - WHAT FOUNDERS TELL ME</image:title>
      <image:caption>"I'm brilliant at what I do - but I'm drowning in running the BUSINESS." "I need to win more clients but I don't have TIME for business development." "My operations are a mess. Nothing's documented. It's all in my head." "I'm wearing too many hats. CEO, salesperson, ops manager, admin assistant..." Sound familiar? That's where NE Support comes in. How one person covers all of that: I build every piece of work as a system that runs on AI, so the first pass on reporting, research, prospecting, content and admin happens in minutes rather than days, and my time goes on the judgement calls that need a person. That is why you get a whole support function for a fixed monthly fee, and why nothing goes out in your name until you have approved it. See how I work with AI.</image:caption>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5f468e7017cfc44b66f07996/f5fb3219-4b9d-4c99-99bb-6eb14ee2ed85/Louise_about_circle.png</image:loc>
      <image:title>About - Hi, I’m Louise Edwards.</image:title>
      <image:caption>I am an AI specialist and business support specialist based in Durham, working with business owners across the North East and wherever else they happen to be. I take the operations, the marketing, the finance and the admin off an owner’s plate and run them properly, and I use AI to do it, which is why one person can cover what would normally need a whole team. I have spent over twenty years in operations, admin and business development, from being the first hire at a startup to managing director of a national brand. I set up NE Support because I kept meeting talented business owners drowning in the running of the business, missing opportunities and spending their evenings on work someone else should be doing. That someone is me.</image:caption>
    </image:image>
    <image:image>
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      <image:title>About - WHAT I ACTUALLY DO</image:title>
      <image:caption>You do not need someone to tick off tasks. You need someone who gets business, who can look at how yours runs and say “here is what is broken, here is how we fix it”, and then fix it. Right now that means keeping the books for a hospitality technology group, running lead generation for a signage manufacturer, the whole marketing function for a business psychologist, the back office of a serviced accommodation operator, and the launch of a photographer’s business. Different worlds, same job: be the person they can hand something to and stop thinking about it. WHERE AI COMES IN Every one of those engagements runs on systems I have built with AI: monthly KPI reports pulled from real data, weekly SEO audits, prospecting packs that go out in the client’s own name, content drafted in their voice, trackers and databases that stay current. I do not sell AI as a product. I use it so the mechanical work happens fast and my time goes where judgement is needed. I also help owners work out where AI would actually pay off in their own business, through the Business Systems and AI Audit, and build the small tools that give them their evenings back. Nothing goes out in your name without you seeing it first. That rule does not bend.</image:caption>
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      <image:title>Services</image:title>
      <image:caption>Admin Support</image:caption>
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    <image:image>
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      <image:title>Services</image:title>
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    <image:image>
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      <image:title>Services</image:title>
      <image:caption>Finance &amp; Bookkeeping</image:caption>
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      <image:title>Services - Make it stand out</image:title>
      <image:caption>AI &amp; Automation</image:caption>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f468e7017cfc44b66f07996/1786100140611-Q3SV8T0B2SD5FLXK4MHM/unsplash-image-2hfDOpEUzCQ.jpg</image:loc>
      <image:title>Services</image:title>
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    <image:image>
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      <image:title>Services</image:title>
      <image:caption>Lead Generation</image:caption>
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    <image:image>
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      <image:title>Services</image:title>
      <image:caption>Digital Infrastructure</image:caption>
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    <image:image>
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      <image:title>Services - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:title>Pricing - Not sure where to start? The Audit</image:title>
      <image:caption>If you are not sure where to start, or you want to know where AI and better systems would pay off before committing to anything, begin with the Business Systems and AI Audit: £1,200 fixed. I review how your business actually runs, covering operations, CRM, sales funnel, marketing and lead management, and where AI could genuinely save you time or win you work. You get a prioritised improvement roadmap in plain English that you could act on without me if you chose to. Go ahead with a build of £3,000 or more within 60 days and half the audit fee comes off the build. If you already know which function you want handled, skip the audit and buy that directly.</image:caption>
    </image:image>
    <image:image>
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      <image:title>Pricing - Monthly Retainers</image:title>
      <image:caption>Maintain, £850 a month: one function kept running to a professional standard, with a monthly report and monthly check-in. Optimise, £1,500 a month: one or two functions run and actively improved, with a fortnightly check-in. Growth Partner, £2,500 a month: the whole back office and growth function in one place, with a weekly check-in and quarterly strategy review. Larger or more complex businesses are quoted individually.</image:caption>
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