Refund policy

For online courses, guides and Claude skills.

Not opened yet?

If you haven’t opened the course or downloaded the files, you can cancel within 14 days of buying for a full refund. Email hello@nesupport.co.uk.

Already started?

When you buy, you ask for access straight away and agree that you lose your 14 day right to cancel once you open the course or start the download.

Something not working?

If anything is faulty, missing or won’t open, email me and I’ll fix it, replace it or refund you. Your legal rights are not affected.

Refunds go back to the card you paid with within 14 days.

See our full Terms of Sale.